Returns

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You must contact us by phone or email to return anything within fourteen (14) days of receiving your order for refund, or we will exchange any UNUSED resalable item for another item of equal value. If the new item is of greater value, you will be responsible for any price difference. If new item is of lesser value, difference could be subject to a return fee. If return is due to an error on the part of MotorworksPerformance.com, we will arrange for return shipping by use of call tag or shipping return label. We will issue one (1) call tag, and it will be the customer's responsibility to ensure that the part is ready for pickup. If the part is not ready to be picked up, it then becomes the customer's responsibility to arrange shipping back to us, and at no time will a second call tag be issued. If the return is not due to an error on the part of MotorworksPerformance.com then the customer pays for the shipping. If the customer is at fault for ordering the incorrect part from our website, they may return the item so long as the guidelines of the return policy is met.

• No returns or refunds on custom made and developed products.
• No returns on items that have been installed.
• No returns on electrical items.
• All manufacturer warranties are the responsibility of the manufacturer.
• All Items must be returned in original packaging only.
• All returned items MUST have an RGA number written on the package, items returned without a RGA number will be refused at time of delivery.
• All the items parts, box, etc. and information on what's wrong need to be sent with the return.
• Any products refused upon delivery are also subject to return fee and customer is responsible for shipping of the product both ways..
• If you have an item that is either lost or damaged in shipping. Please fill out the returns for and state what has happened and we will file a damage claim on your behalf.
• If your part arrives defective, you must make a claim with the manufacturer directly, in order to get the product replaced. You may call us to obtain a phone number for the manufacturer. By clicking on "Continue" and submitting your order, you are indicating that you have read and accept the terms of our return policy.
• When an item is shipped with Free Freight and the item(s) have to be returned they will have actual shipping charges on the return, unless the item(s) is exchanged with a similar item(s). Non-exchanged item(s) will only be credited for difference after shipping charges are accessed.
• Any handling charge on special orders is non refundable (not all special orders have handling charges)
• Gift certificates cannot be refunded or canceled.
• Items returned in poor condition or have missing parts will NOT be credited & may be returned to you at your expense.
• On all returns in which MotorworksPerformance.com is not at fault, the customer will be responsible for shipping the part back to us, and there will be no return of freight on the order. Also, if item is being exchanged, customer will be responsible for freight charges to ship the replacement part to the customer.

All returns without exchange are subject to a return fee 15% of the purchase price of the item returned, also with no return of freight charges. Any order canceled is subject to the same return fee. All items are sold as is. If you have doubts about an item please do not place the order.